TALK TO US

We'd love to hear from you

E-MAIL
Silkythecap@gmail.com



PHONE

Tel: 323.295.0014

Fax: 323.293.1496

FAQ

1

Custom & Wholesale Orders

2

Payment

& Shipping

3

Order Processing & Back Orders

4

Returns

Refunds

 

FREE SHIPPING with orders over $500!  All other orders shipped at the low Flat Rate of $4.95 within the continental U.S.

For Wholesale orders, please visit our Distributor page to login to your account to place your order.  

 

 

 

 

We  accept Visa, Mastercard, American Express, Discover and electronic check with PayPal as our authorized credit card processor.  A PAYPAL account is not required to pay for your online-purchase. We use either UPS, or FedEx, depending on which carrier suits your order the best.  The arrival of your order will take between 5-7 business days depending on your region.  

 

 

 

Most orders are processed and shipped within 1 - 3  business days from receipt of order with the exception of orders received on the weekends. To enquire about the status of your order please email sales@silkythecap.com . Be sure to include your name and order date. Sometimes due to uncontrollable circumstances, items may not be immediately available for shipping. 

 

 

 

 

All purchases are non-refundable unless the items are damaged in transit.  If so, please contact us at sales@silkythecap.com to receive a return ticket number and return instructions. Please do not throw away any packaging or the product as it will be required to receive a refund.  

SILKY THE CAP ONLINE
T: 323.295.0014
F: 323.293.1496

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Disclaimer

 

© 2015 by Silky International Inc. | Bonnets Online